b345 — Safe Gaming Commitment

Responsible Gaming —
Keep the fun, keep the control

Gaming at b345 is entertainment, not a burden. Our safety tools and guidelines are always ready to give you a healthy and enjoyable experience.

21+

For players aged 21 or above only

You must be at least 21 years old to open an account and play at b345. We follow a strict age verification process to protect minors. A reminder to parents — keep your devices and account out of reach of children. If you suspect a minor is using this platform, please let us know via our 24/7 live chat — we will take immediate action.

Our Safety Tools

Self-Exclusion

If you feel your play is getting out of hand, you can close your account yourself — temporarily or permanently. From 30 days to a permanent break — the choice is yours.

Account Protection

Deposit Limit

Set a daily, weekly, or monthly deposit cap. Once a limit is set, reducing it takes effect immediately; a request to increase it has a 7-day waiting period.

Money Control

Time-Out / Break

Take a time-out from 24 hours up to 6 weeks. During the break your account will be completely inactive and no promotional emails will be sent.

Gaming Break

Loss Limit

Decide in advance the maximum amount you are willing to lose within a set period. Once you reach that limit, gaming will stop automatically.

Budget Protection

Session Time Limit

Set in advance how long you want to play in one sitting. When the time is up, the system will alert you and give you the option to end the session automatically.

Time Management

24/7 Support

Our Bengali-speaking support team is with you at any time. Reach out on live chat — we handle any concerns about gaming with complete confidentiality.

Direct Support

Warning Signs of a Problem

Most people enjoy gaming responsibly. However, for some it can turn into an addiction. If you notice any of the signs below, it is important to seek help — there is no shame in doing so.

  • Repeatedly playing to try to win back money you have lost
  • Feeling restless or irritable when trying to stop playing
  • Hiding your gaming habits from family or friends
  • Taking on debt or selling assets to fund gaming
  • Neglecting work, studies, or relationships
  • Constantly thinking about gaming even when not playing
  • Using gaming to relieve stress rather than for entertainment

How to Get Help

If you recognise any of the signs above in yourself, do not face it alone. Contact b345's 24/7 live chat support — we will assist you in Bengali and keep your identity completely confidential.

24/7 Live Chat — Support in Bengali

[email protected]

How to Set Limits

  • 1

    Log in to your account

    Log in to your b345 account and go to the "Account Settings" section. You will find the "Responsible Gaming" option there.

  • 2

    Choose the tool you need

    Select whichever suits you — deposit limit, loss limit, session time limit, or self-exclusion.

  • 3

    Set your limit

    Enter your preferred amount or time period. An OTP verification may be required to confirm the change.

  • 4

    Save your changes

    Reducing a limit takes effect immediately. If you want to increase a limit, a 7-day waiting period applies for your security.

  • 5

    Get help from support

    If you have trouble using any tool or want to close your account, let us know on live chat — we will assist you straight away.

Healthy Gaming Tips

Set an entertainment budget in advance and spend only that amount. Do not think of gaming as a source of income. Take regular breaks and spend time with family and friends. Avoid gaming when you are under stress. Above all, remember — winning and losing are both a normal part of the game.

Our Commitment and Policies

b345 is committed to building a safe, transparent, and responsible entertainment platform for the gaming community in Bangladesh. We believe that genuine entertainment is only possible when gaming is enjoyable, not a burden.

Age Verification

Age is verified at registration and before withdrawal. No one under 21 is permitted to open an account.

Privacy Protection

Your gaming data, financial information, and personal identity are protected with SSL encryption. Nothing is shared with any third party.

Fair Play Guarantee

All games at b345 are run on fair play principles. A Random Number Generator (RNG) is used to determine outcomes.

Fast Withdrawals

Withdraw via bKash, Nagad, Rocket, Upay, or bank transfer in just 5–30 minutes. Withdrawals are available from a minimum of ৳500.

Promo-Free Mode

During self-exclusion or a time-out, we send no bonus offers, promotional emails, or push notifications.

Full Support in Bengali

Our entire support team is fluent in Bengali — get help without any language barrier.

Responsible Gaming FAQs

Log in to your b345 account and go to the "Responsible Gaming" section under "Account Settings". There you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. If you have trouble finding the settings, get help from our 24/7 live chat.

Self-exclusion takes effect as soon as you submit the request. During the exclusion period you will not be able to play games, make deposits, or withdraw funds. A permanent exclusion cannot be reversed — so think carefully before applying.

A time-out is a temporary break — from 24 hours up to 6 weeks. After that period the account is reactivated automatically. Self-exclusion is longer-term — from 30 days up to permanent. For serious problems, self-exclusion is the more effective option.

Contact our 24/7 live chat straight away. We will verify your identity and take immediate action. Change your password and enable two-factor authentication on your account. If a child or minor is involved, we can suspend the account.

Your main balance is kept safe during self-exclusion. Once the period ends, or if you request it through support, you can withdraw your available balance. Bonus balance may be cancelled — contact [email protected] for details.

b345 takes gaming addiction seriously and approaches it with care. We provide 24/7 Bengali-language support, self-exclusion, deposit and loss limits, and time-out options. Our support team can also point you toward professional help. Remember — asking for help is a sign of strength.

Start enjoying your gaming — responsibly

Every player matters at b345. Stay safe and enjoy.

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